FAQ

1.Q: WHY WE BUY FROM ELEPHANT FLUID POWER?

A: No one can match our dediion to quality. honesty and value.

* Experienced hydraulic pump experts,experienced customer service, experienced technicians dedied to their work, process each and every order.

* Each order is carefully inspected before it leaves our facility. Parts are matched to oem specifica-tions, and units are fully tested to flow, pressure, and torque.

* We understand that each order placed, is important. We promise to ship the right part, the first time, on time as promised.

2.Q: WHlCH PARTS DO YOU MANUFACTURE?

A: We mainly manufacture new aftermarket hydraulic pump( vane pumps, gear pumps, piston pumps), hydraulic motors(vane motors, orbit motors). For more details, You can directly contact the store customer service for consultation.

3.Q: WHAT IS NEW AFTERMARKET?

A: New Aftermarket is a new product directly interchangeable with the New OEM. Form, fit and func-tion is the same. If you have any specific question on your item, call or email us.

4.Q: MY PARTS DlD NOT SHOW UP IN YOUR SEARCH BAR, CAN YOU SUPPLY IT?

A: More Than Likely! While we strive to maintain as many online items as possible, hundreds of thou-sands of products are not listed online. You can directly contact the store customer service for consultation.

5.Q: HOW LONG IS YOUR WARRANTY?

A: All our products come with an one year warranty.

6. Q: HOW LONG DOES IT TAKE FOR MY ORDER TO BE READY?

A: We process your order right away. For order within 20pcs, we can ship within 1 day; for orders with large quantity, within 30 days. For exact lead time, please contact customer service for confir-mation.

7.Q: WHERE DO SHIP THE GOODS FROM/TO?

A: We are loed in China. We have the largest inventories of hydraulic pump replacement parts. We currently ship to over 50 countries.